Appointment Book
A fast, role-based appointment system designed for reception, veterinarians, and clinic teams.
Features
Features for Veterinary Practices
Discover our comprehensive suite of powerful features designed to streamline operations, enhance patient care, and boost productivity for veterinary practices.
Cloud hosted or on-premise options available.
Features
Explore VetlinkPRO Features
VetlinkPRO brings together the tools veterinary teams need to manage appointments, clinical workflows, billing, inventory, client communication, reporting, and business performance in one connected platform.
Operations
Practice Operations
Core tools that help veterinary teams manage bookings, workflows, records, and everyday clinic administration more efficiently.
Online Bookings
Live cloud integration allows clients to search available appointments and book online any time.
Clinical Records
Create fast, accurate clinical notes with abbreviations, templates, and structured history support.
Intelligent Notes
Attach post-it style notes to clients, patients, suppliers, products, services, and medical cases.
Telemedicine
Schedule and launch virtual consultations through the online booking system and mobile app.
Hotel Module
Manage cattery, kennel, or equine paddock boarding with configurable booking and setup options.
Client Experience
Client Communication & Engagement
Improve client service, communication, and retention with integrated digital engagement tools.
Text Messaging (SMS)
Send appointment confirmations, vaccination reminders, post-surgery notifications, and internal team updates.
Reminders
Manage vaccination and recall reminders linked to vaccines, products, services, and animal records.
Client Portal
Give clients secure online access to their own information while reducing non-revenue phone calls.
Online Statements
Deliver statements at scale and support newsletters, promotions, and other client communications.
Loyalty System
Activate, manage, and track in-house loyalty programmes with referral and supplier participation options.
Marketing
Create sophisticated client queries, identify missing data, and support targeted outreach campaigns.
Finance
Billing, Inventory & Financial Management
Manage charges, stock, purchasing, and financial reporting with connected tools that support day-to-day accuracy and business control.
Billing & Receipting
Flexible billing workflows for different veterinary environments, helping reduce missed charges and improve efficiency.
Inventory Management
Comprehensive stock control with Stocklink integration, inwards goods processing, and e-commerce capability.
Complex Products
Use pre-configured groups of drugs, materials, and services to bill common procedures quickly and consistently.
Discounting Schemes
Support a wide range of discounting structures where required across different practice models.
Accounts Payable
Manage purchase orders, packing slips, invoice receipting, payment runs, remittances, and banking files.
General Ledger
Integrated financial reporting with chart of accounts, budgets, profit and loss, and balance sheet functionality.
Clinical & Integrations
Clinical Workflows & Connected Systems
Support clinical care and connected practice workflows with integrations and specialist functionality.
Laboratory
Integrates with commonly used in-house laboratory equipment and external pathology laboratories.
Google Calendar
Sync appointments with Google Calendar and support advanced rostering for individual staff members.
Cloud Backup
Protect practice data with cloud backup options designed to support recovery after data loss events.
Specialty
Specialist Veterinary Workflows
Tools designed to support the unique needs of different veterinary sectors and operating models.
Equine Features
Purpose-built functionality for equine practices with requirements beyond standard clinic workflows.
Large Animals
Support mixed and large animal practices with workflows suited to account-based and statement-driven billing models.
Insights
Reporting & Business Performance
Gain better visibility over clinic performance with connected reporting and KPI monitoring tools.
Reports
Access a large suite of configurable reports designed to surface detailed operational and financial insights.
BAM
Business Activity Monitor helps teams track KPIs, benchmark branches, and monitor business performance on the go.
Reviews
Trusted by Practices Worldwide
Veterinary teams across New Zealand, Australia and beyond rely on VetlinkPRO for day-to-day efficiency, better client experience, and dependable support.
“The transition to VetlinkPRO Cloud was smooth and fast. We noticed immediate performance improvements.”
Greg Hall
General Manager, Energy Vets — New Zealand
General Manager, Energy Vets — New Zealand
“More than 100 consultations per month booked online. Seamless integration.”
Dr Danae Dunn
Baldivis Vet Hospital — WA, Australia
Baldivis Vet Hospital — WA, Australia
“Outstanding support team. Professional, patient, and responsive.”
Leanne Fromont
Wanganui Veterinary Services — New Zealand
Wanganui Veterinary Services — New Zealand
Explore more
Request a Free Demo to Explore More Features
Talk to our team about your workflow — we’ll show you what unified practice management looks like in VetlinkPRO.
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